The Clubhouse Casino Responsible Gambling
Play stays fun when it stays in your control. Every membership at the Club comes with tools to set hard boundaries on time and money, plus direct routes to professional help if play stops feeling like a choice. Read through the controls below, set the ones that fit your situation, and revisit them whenever your circumstances change.
Gambling is entertainment, not a way to earn income or recover money already lost. Set a budget you can afford to lose before you log in, treat any winnings as a bonus rather than a plan, and step away once the budget is spent. The faster you act on early warning signs, the easier it is to keep things healthy.
Deposit and Session Limits
Limits are the first line of defense, and members set them at any time from account settings. Three controls cover most needs:
- Deposit limits cap how much you add to your balance over a chosen window. Set a daily, weekly or monthly ceiling and the cashier blocks any deposit that would push you past it.
- Loss limits cap net losses across a period, so a rough run stops automatically instead of tempting you to chase it.
- Session limits cap how long a single sitting runs. When the clock hits your number, the lobby reminds you to log out.
Tightening a limit takes effect right away. Loosening one is held back by a waiting period before it applies, which removes the heat-of-the-moment decision and gives you time to reconsider. If you ever need help configuring these, contact support through the in-account contact form and an agent will walk you through it.
| Control | What it does | Best for |
|---|---|---|
| Deposit limit | Caps money added per day, week or month | Keeping spend inside a fixed budget |
| Loss limit | Caps net losses over a period | Stopping a chase before it starts |
| Session limit | Caps time in a single sitting | Avoiding marathon sessions |
You can run more than one control at once. A monthly deposit ceiling paired with a daily session cap covers both how much leaves your wallet and how long you sit at the lobby, and neither setting interferes with the other.
Cooling-Off and Time-Outs
Sometimes a full break beats a tighter cap. A time-out locks your account for a short, fixed stretch, from a single day up to several weeks. During a time-out you cannot deposit or wager, and any active bonuses pause where you left them. Withdrawals of cleared funds still process normally, so a break never traps your money.
Use a time-out after a heavy session, during a stressful week, or any time you want a guaranteed pause without a long-term commitment. When the period ends, access returns on its own. There is nothing to undo and no penalty for taking one.
| Break length | What happens | When it suits you |
|---|---|---|
| 1 to 7 days | Deposits and wagering locked, bonuses paused | Cooling off after a long session |
| 2 to 6 weeks | Account closed to play, withdrawals still clear | Resetting habits over a rough patch |
| Self-exclusion | Extended lock that cannot be lifted early | A longer, firmer commitment |
Self-Exclusion
When a break needs to last longer, self-exclusion closes access for an extended term, commonly six months, one year, or five years. Once active, the exclusion cannot be reversed before the term expires, and our team removes you from promotional contact for the duration.
Self-exclusion is a serious step, and it works best paired with outside support. If you are considering it, reach out to support through the contact form to confirm the term and scope, and look at the help resources listed below at the same time. Members who self-exclude here are encouraged to set parallel blocks at any other gambling accounts they hold, since an exclusion at the Club covers only this membership.
Your Activity History
Honest numbers beat memory every time. Your account keeps a full record you can review whenever you want:
- Deposit and withdrawal history with dates and amounts
- Wagering activity across slots and live tables
- Net position over the day, week and month
- Active bonuses and remaining wagering
Check these figures regularly rather than trusting a gut sense of how a stretch went. If the totals surprise you, that gap is itself a signal worth acting on. Pair the history with deposit and loss limits so the numbers stay where you intend them to.
Signs to Watch For
Problem play rarely arrives all at once. It builds through habits that feel small in isolation. Watch for these patterns in yourself or someone close to you:
- Betting more than you set out to, or topping up right after a limit is hit
- Chasing losses with bigger stakes to win the money back
- Borrowing money, selling things, or skipping bills to keep playing
- Hiding how much you play or lying about it to family
- Restlessness or irritability when you try to cut back
- Playing to escape stress, boredom, anxiety or low mood
- Losing interest in work, sleep, hobbies or relationships
One of these on its own is worth noticing. Several together mean it is time to use the limit and time-out tools above and to talk with one of the resources listed next. Acting early is far easier than acting late.
US Help Resources
Free, confidential help is available across the United States at any hour, and you do not have to be in crisis to use it.
- National Council on Problem Gambling runs a national helpline offering confidential support, treatment referrals and resources for players and their families.
- 1-800-GAMBLER connects you to trained counselors who can talk through what you are facing and point you toward local services. The line is available 24 hours a day, every day, at no cost.
You can also reach out by call, text or online chat through these services, and they can help a worried family member as readily as a player. Many states run their own programs as well, and the National Council on Problem Gambling can direct you to the one nearest you.
Keeping Minors Out
Protecting young people is a shared duty. If anyone under 18 shares your home or device, take these steps:
- Never save your login, password or payment details where a minor can reach them
- Log out fully after every session rather than leaving the lobby open
- Use device passcodes and separate user profiles to keep your account private
- Install parental-control or filtering software to block gambling content on shared devices
Reputable filtering tools can restrict access to age-restricted sites across a household. If you suspect a minor has reached your account or used your payment method, contact support through the contact form right away so we can secure it.
Members Are 18 and Over
Membership is strictly limited to adults aged 18 or older. We verify identity and age before releasing a first payout, and the payment method on file must belong to the account holder. Accounts found to belong to anyone under 18 are closed, and any related balance is handled under our terms.
By keeping an account, you confirm you meet the age requirement and that gambling is legal where you live. Play within your means, set the controls described above, and lean on the help resources whenever you need them.